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FAQs
WHAT SERVICES DO YOU OFFER?
We specialize in garage door repairs, maintenance, spring replacement, cable repairs, and opener troubleshooting for residential customers in Ottawa.
DO YOU OFFER EMERGENCY OR SAME-DAY SERVICE?
Yes! We provide same-day and emergency garage door repairs across Ottawa, subject to availability.
HOW MUCH DOES A TYPICAL GARAGE DOOR REPAIR COST?
Prices vary depending on the issue. Common repairs start around $120–$250. We’ll always provide a transparent quote before starting any work.
IS REDLEAF LICENCED AND INSURED?
Yes. We are fully insured, and our technicians have the experience and training needed to handle all major garage door issues safely and professionally.
TERMS & CONDITIONS
SERVICES OFFERED
RedLeafe Garage Door provides residential garage door repair and maintenance services. We do not currently offer full door installation.
SERVICE AREA
We serve Ottawa and surrounding communities. Service availability may vary depending on location.
PRICING
All service calls are subject to a base service fee. Final pricing is provided upfront and must be approved before any work begins.
WARRANTY
Labour is covered under a 90-day warranty. Parts carry manufacturer-specific warranties. Warranty is void if third parties alter or damage the repair work.
DO YOU OFFER WARRANTY ON YOUR WORK?
Yes. We offer a 90-day warranty on labour and a manufacturer’s warranty on parts installed.
PAYMENT TERMS
Payment is due upon completion of service unless otherwise agreed in writing. We accept cash, debit, credit, and e-transfer. An invoice will be sent directly after the service has been completed.
DO YOU CARRY PARTS ON HAND?
Yes, we carry essential parts like springs, cables, and hinges in our service vehicle. If a special part is needed, we’ll order and schedule a return visit.
CANCELLATION
Please provide at least 48 hours notice for cancellations. Missed appointments may be subject to a call-out fee.
CAN YOU REPAIR ALL GARAGE DOOR AND OPENER BRANDS?
We service most major garage door brands and opener systems including LiftMaster, Chamberlain, Craftsman, and Genie.
HOW DO I BOOK A SERVICE APPOINTMENT?
You can call us directly, send a message through our website, or book online. We aim to respond quickly and schedule a convenient time that works for you.
LIABILITY
RedLeafe Garage Door is not liable for pre-existing damage or future issues unrelated to the service provided.
PRIVACY POLICY
Client information is kept confidential and used only to schedule services or follow-up communication. We do not share or sell your information.